I recently purchased the Weber Performer. I paid about 40 dollars less at Amazon, was eligible for FREE shipping (68 dollars) and was offered a no interest payment plan for six months. The BBQ arrived in good time and I set about putting it together. Assembly was quite easy and once set up I gave it a try. Excellent all the way around. It was so much easier to use and clean the PERFORMER than my other two Webers (a Smoky Joe and a 26 inch kettle) both of which I love.
Upon opening the box, I noticed the top half of the kettle had a nasty 'ding' in it all the way down to bare metal even tho the box was in perfect condition. I called Weber and was blown away by the service. I was asked if I could take a picture of the lid and send it to them via email. I said yes I could. The girl gave me a code number to title my email with and I attached the photo and sent it. About three hours later the same girl called and told me a brand new lid would be sent out immediately. I was to keep the original lid and do whatever I wanted with it, no need to send it back. So in about 5 days my new lid arrived in perfect condition, all at NO cost or inconvenience to me.
I was skeptical about the gas lighting system but read several reviews like this one which said the gas lighting system was really nice to use and much cleaner than my current chimney/newspaper lighting system. After several uses, I am now a BIG fan of the gas lighting system and wish my other two Webers had that feature. Anyway, combined with the attached table, thermometer (accurate to 2 degrees, I tested it twice)and easy lift lid, I must say this is the BEST Weber yet!!!!
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